Carter Lumber

Administrative Assistant

Administration - Richmond, VA - Full Time

A Kempsville Building Materials (a division of Carter Lumber) Administrative Assistant is responsible for providing administrative support which includes entering and generating quotes/orders, confirmation calls, assisting sales reps/office staff and providing excellent service to customers. This is accomplished by having constant communication with plant personnel to ensure orders are completed accurately and timely. A strong belief in the mission and goals of the company are necessary to this position.

Requirements:

  • Excellent telephone and customer service skills
  • Strong organizational and planning skills
  • Ability to multi-task; strong time management skills
  • Strong attention to detail
  • Exceptional written and verbal communication skills
  • Knowledge of Microsoft Office including Outlook, Word, and Excel
  • Previous customer service experience
Responsibilities:
  • Assists in creating orders in management system
  • Confirms deliveries with customers
  • Prints required layouts and documentation daily
  • Ensures the paperwork process is running smoothly
  • Answers office phone calls and directs calls accordingly
  • Assists customers by providing information on products, stock, and lead times
  • Resolves delivery, quality and other issues or forwards to the proper personnel to ensure any issues are taken care of
  • Performs clerical duties such as data entry, filing, copying, and faxing

Benefits (full-time employees) 

  • Health, Dental, Vision (Single and Family Plans) available after 30 days of employment 
  • Short and Long-Term Disability 
  • Company-paid life insurance and AD&D 
  • Optional supplemental life insurance 
  • Company-match 401(k) 
  • Vacation time and paid holidays 
  • Vendor incentives 
  • Room for growth; we promote from within! 
  • Military encouraged to apply!
Apply: Administrative Assistant
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