A Carter Lumber Millwork Sales Specialist is responsible for finding sales opportunities, sales for commercial multi-family projects and working with the Outside sales team helping sell current customers. This is accomplished by identifying target customers, making calls, visiting job sites and assisting customers in a timely and efficient manner with their projects and related product knowledge. Sales techniques, developing customers, following through with commitments and heavy communication are all components of this position. A strong belief in the mission and goals of the company are necessary to this position.
Desired Qualifications
Previous experience selling millwork to contractors
Field experience in the commercial multi-family construction industry is a plus
Ability to read blueprints and contract documents to provide a complete takeoff and proposal, as required by customer and project
Strong understanding of specifications, codes and product submittal process
Strong understanding of the Multi-Family construction schedule process and the ability to plan shipments to meet deadline
Ability to review scope of work in awarded contract
Demonstrated ability to create new sales opportunities, maintain successful business relationships and improve profitability
Very strong communication and problem-solving skills
Detail oriented, self-motivated and ability to meet deadlines
Knowledge of Microsoft Office including Outlook, Word and Excel
Essential Functions Sales & Relationship
Meets and/or exceeds sales and profit goals by following up on sales leads, monitoring market trends, and growing the positive reputation of the company.
Create proposals for presentation to builders and General Contractors.
Ensures customer satisfaction by assisting with take-offs and communicating scheduling and delivery commitments.
Visits builders with sales reps. to answer questions and assist in closing sales during the presentation process.
Collects and keeps up-to-date information on customers’ product use and trends.
Works with Sales team to determine appropriate credit program based on customer’s needs.
Communication
Conducts jobsite visits when product quality issues arise.
Identifies and provides solutions by performing related troubleshooting tasks.
Keeps lines of communication open between the sales team members at each location and customers to ensure that service is accurate and timely.
Knowledge & Training
Completed required orientation and safety training
Identifies personal growth needs and learning opportunities.
Commits to continued learning on products, packages, procedures and more.