Carter Lumber

General Manager - Building Materials

Management - Charlotte, NC - Full Time

A Carter Lumber General Manager is responsible for the overall operation management of multiple stores in a single market.  This is accomplished by following the direction set by the Market Manager or Market VP in the areas of foundation, inventory, sales and profit.  Complying with policies and procedures, monitoring key employees, controlling inventory purchases and levels, developing sales and communication are all components of this position.  Effective communication with the field, internal departments and external vendors is mandatory for the success of this position.

 Requirements:

  • Previous retail management experience, preferably in the building materials industry
  • Previous experience managing installed sales and outside sales program
  • Proven track record in sales management, primarily dealing with contractors
  • Ability to direct and train others effectively as a team leader
  • Demonstrated ability to increase sales and profitability
  • Well-developed problem-solving abilities and strong conflict resolution skills
  • Working knowledge of Microsoft Office including Word, Excel, Outlook, and PowerPoint
  • Ability to travel to various jobsites; may include overnight travel

Responsibilities:

Store Operations:                                                                       

  • Manages and implements the overall direction of multiple stores in a market.  Responsible for properly delegating and overseeing all aspects of inventory and sales management, safety requirements and policies and procedures.  Effectively communicates sales and profit goals to ensure the support of the team. Facilitates frequent store visits and conducts job site visits when necessary. 

Staff Management:

  • Responsible for setting the direction and managing areas of employment such as; hiring, communication, motivation, discipline, separation and other areas.  Ensures goals are outlined for employees and are met.  Ensures sales team is up-to-date on product trends.

Sales & Relationship Building:                                                                

  • Manages the growth of the outside and installed sales programs by ensuring that new prospects are obtained and current relationships and services are successfully maintained.  This is accomplished by building relationships, following up on key accounts and resolving customer complaints effectively.

Knowledge & Training:                                                                                        

  • Identifies personal growth needs and learning opportunities.  Completes required training.  Commits to continued learning on products, packages, procedures and more.  Encourages and oversees employee career development.

Physical Aspects:

  • Standing and/or walking for up to 4 hours consistently across a variety of surfaces
  • Lifting up to 100 lbs. regularly without assistance
  • Regular stooping and bending at the waist to load/unload material
  • Occasional kneeling and crawling to assist with product retrieval or loading
  • Ability to work in outdoor weather conditions year-round

Benefits Provided (full-time employees):

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Disability Insurance
  • Life Insurance
  • Employer-matching 401(k) Plan
Apply: General Manager - Building Materials
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Please read and acknowledge your understanding of our policies below:


1. The information I am presenting in this application is complete, true, and correct to the best of my knowledge. I understand that any falsification, misrepresentation, or omissions could result in the denial of my application, withdrawal of any offer of employment, or immediate discharge.

2. I understand The Carter Lumber Company and its representatives may contact my former employers, educational institutions, references, and other third parties to obtain information. I also understand that The Carter Lumber Company may provide such information to its parent company, affiliates, and other third parties. I hereby request, release, and consent to the release and disclosure of such information.

3. I further release and hold harmless The Carter Lumber Company, its parent company, affiliates, their officers, employers and agents, and any other parties inquiring about, investigating, furnishing, communicating, reviewing, or evaluating such information from any and all potential claims, demands, damages, liabilities, and/or actions of any kind arising from such activities, whether known or unknown to me presently, that I may have, now or in the future.

4. If employed, I agree to conform to the rules and regulations of The Carter Lumber Company and understand that I will be an employee at-will, and my employment may be terminated at any time by me or The Carter Lumber Company, with or without notice, for any reason. I understand that only the President of The Carter Lumber Company has the authority to enter into any agreement for employment or to make any agreement contrary to the foregoing.

5. The Carter Lumber Company does not discriminate on the basis of age, race, religion, sex, national origin, or any other legally protected status.

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